Terms of service

 

Term of Service Last updated: [15th May 2025]

Welcome to the Parwin Pro Beauty UK website. By accessing or using our website (https://parwinbeauty.co.uk), you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

This website is owned and operated by Parwin Pro Beauty UK. Throughout the site, the terms “we,” “us” and “our” refer to Parwin Pro Beauty UK.

Use of this site and purchase of products is subject to these terms, along with our Returns & Refund Policy, Warranty Policy, Privacy Policy, and Cookie Policy.

2. Products and Orders

We strive to ensure all product descriptions, pricing, and availability are accurate. However, we reserve the right to correct errors and update information at any time without prior notice.

All orders are subject to acceptance and availability. We may refuse or cancel an order due to stock limitations, payment issues, or suspected fraudulent activity.

3. Payments

We accept a variety of secure payment methods. For details, please see our Payments & Delivery page.

All prices are listed in GBP (£) and include VAT unless stated otherwise.

4. Delivery

We aim to dispatch all orders promptly. Delivery times may vary depending on the destination. See our Payments & Delivery policy for more information.

5. Returns and Refunds

Customers have the right to return their order within 14 days of delivery in line with consumer rights. For conditions and procedures, refer to our Returns & Refund Policy.

6. Warranty

Our products come with a standard warranty. Please review our Warranty Policy for coverage details and claim procedures.

7. Intellectual Property

All content on this site (including text, images, graphics, logos, etc.) is the property of Parwin Pro Beauty UK and protected by copyright laws.

You may not reproduce, duplicate, or exploit any part of the site without express written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by law.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated effective date.

10. Contact

For any questions regarding these Terms, please contact us at:
hello@parwinbeauty.co.uk
Unit 1, 112 Gloucester Road Croydon CR0 2DE London

 

Registered company name: PARWIN BEAUTY LTD

Company number: 16106956

Registered company address: 112 Gloucester Road, Unit 1 Swan Close, Surrey, Croydon, United Kingdom CR0 2DE

 

 

Payment & Delivery Information


We aim to make your shopping experience seamless and stress-free. Below is everything you need to know about payments and delivery at Parwin Pro Beauty.

Payment Options
We offer a variety of secure and easy payment methods to suit your preferences.

  • Credit/Debit Cards: Visa, MasterCard, American Express, and more.
  • PayPal: Quick and secure online payments.
  • Klarna: Split your payments into 3 interest-free installments or pay in 30 days.

All payments are processed securely to protect your data. 

Delivery Information
We offer reliable and efficient delivery services to get your orders to you as quickly as possible.

  • Standard Delivery: 3-5 working days FREE OF CHARGE
  • Express Delivery: 1-2 working days (Available at checkout at the cost of the courier)
  • Next Day Delivery: Order before 2 PM for next-day delivery (Available at checkout)

Order Tracking
Once your order has been dispatched, we’ll send you a tracking number so you can keep an eye on your parcel every step of the way.

Returns & Exchanges
We want you to love your purchase! If for any reason you’re not completely satisfied, we offer 30-day hassle-free returns. Please check our Returns Policy for more details.

 

 

 

Modern Slavery Statement


Parwin Pro Beauty takes a strong stance against modern slavery and human trafficking.

We are committed to ethical sourcing and fair labour practices across every part of our supply chain. We expect the same high standards from our partners and suppliers.

  • We conduct due diligence to ensure our partners comply with all relevant labour laws.
  • We support transparency and accountability in line with the UK Modern Slavery Act.
  • We are committed to continuous review and improvement of our policies and practices to help combat exploitation in all forms.

 

End-of-Life Product Policy
We understand the importance of managing our products responsibly, even after you have fallen out of love.

Our upcoming End-of-Life Policy will provide clear guidance on how to return, recycle, or responsibly dispose of Parwin Pro Beauty tools.

We are actively exploring options such as:

  • A take-back scheme for used electrical tools
  • Partnerships with certified recycling facilities
  • Incentives for customers who return their old products

Our goal is to help reduce electronic waste and promote a circular economy in the beauty industry.

 

Recycling & Sustainability


At Parwin Pro Beauty, we are committed to reducing our environmental impact. From packaging to product design, we’re continually working toward more sustainable practices.

  • Eco-Friendly Packaging: We aim to use recyclable, minimal, and responsibly sourced materials in our packaging wherever possible.
  • Waste Reduction: Our manufacturing and distribution partners follow protocols to minimise waste and energy usage.

Customer Recycling Support: We encourage our customers to recycle product packaging responsibly. We are also working toward introducing a product return program for end-of-life electricals. 

Mobile Terms of Service

The Parwin Pro Beauty mobile message service (the "Service") is operated by Parwin (“Parwin Pro Beauty”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Parwin Pro Beauty’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Parwin Pro Beauty through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Parwin Pro Beauty. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to ParwinPro or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Parwin Pro Beauty mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to ParwinPro or email hello@parwinbeauty.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.